FAQ
You added screen printing?! What does that mean?
Screen printing is the best technology available for long lasting printing on apparel, garments etc. I recently added a 6 screen machine along with vinyl cutter, conveyor dryer and much more to the shop! I am now able to fill your business needs from apparel, signage, seating and much more. Discounts and fundraisers are a favorite of mine - get in touch for pricing and availability!
1. How do you handle shipping costs?
If you are local to me (within 10 miles from Dike, Iowa) I will gladly meet you somewhere with your purchase to save shipping costs! I also very frequently travel to El Reno, Oklahoma and Southwest Iowa to visit family and would be happy to deliver to those locations. The same can be said for most pig sales, shows, events in Iowa! Contact me for details and a schedule and I will try to list those options on Facebook as well. I do run free shipping specials occasionally so be on the look out for those. Shipping generally runs anywhere from $7-$15 depending on how many candles you order and their weight and is calculated at checkout!
Do you have any specials or discounts?
I will post specials or discounts at the top of this page as well as on my Facebook and Instagram pages. Simply follow along to be the first to hear. I will also be creating an e-mail list and if you'd like to be added to that, please send me a message at thefarmstore@hotmail.com
Will you add more scents to your collection?
As the seasons change, I will continue to add candle scents. Some of the holiday scents may be available for a limited time only. I will be sure to advertise when I am closing a scent out for the season so be sure to check the Facebook, Instagram or e-mail posts.
I'm done burning my candle, now what do I do with the container?
Customers can return any undamaged containers to me when you are done burning and I will refill them for a small fee. 16 ounce canisters can be re-filled for $5 and the larger vases are $10 to refill. I clean the containers up until they are like new and re-use them to make more candles, cutting down substantially on waste.
Do you ever personalize candles or labels?
I would be happy to personalize a candle or label for customers as gifts.
How long will your candles burn?
The recommended burn time for ALL candles (not just mine) is 4 hours at a time. Obviously, most people will burn candles for much longer periods as you are around the house. My 16 ounce candles will burn for approximately 60 hours, if the wick is maintained correctly. My 8 ounce candle will burn for approximately 35 hours, again, if wick is maintained correctly. The medium dough bowl will burn for about 40 hours and the large for about 80 hours. Please see the "Candle Maintenance" page for more details.
What is your typical turnaround time?
For candles I have in-stock, order will be shipped within 3-5 days. If you're needing a gift in a hurry, please contact me and we will do our best to meet your need! Screenprinting depends on the order, how long you wish to keep your store open and how many designs or options you use! Get in touch for a better estimate!